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Terms & Conditions
1. Accommodation
Access to the Property is available from 3.00pm
on the first day of the rental period and the
Property should be vacated by 10.00am on the last
day of the rental period. This five hour time slot
allows for the cleaning and preparation of the
Property for the next guests. Only persons named on
the booking form will be permitted to use the
Property & facilities unless the owner, prior to the
commencement of the rental period, has granted
permission in writing.
Maximum occupancy consists of 4 adults and 2
children. Pets are forbidden.
2. Bookings
After a provisional booking has been agreed a
booking form is completed. The booking form will be
sent to the party leader (hereafter known as the
Customer), who must be a minimum of 18 years of age.
Once confirmed, the form must be returned to us
(hereafter known as the Owner) by a date that will
be specified at the time of the provisional booking.
Any future correspondence will be with the Customer.
3. Payments
Payment must be made in full if the booking is
made within eight weeks of the departure date.
For all other bookings a deposit of 25% of the total
holiday price is required on booking and the balance
of 75% is due not less than 8 weeks prior to
departure. If full payment is not paid at the due
time, the Owner reserves the right to cancel the
booking. The Customer will then lose any deposits
paid and will also be required to pay cancellation
charges as detailed in Section 3.
Added to the final holiday payment is a security
deposit of £100.00. This deposit will be refunded
within 2 weeks of the Customers return minus any
charges incurred including but not limited to excess
cleaning, |
damage
to the property and its contents and loss/non return
of door keys. 4. Alterations made by the
Customer
Changes that are requested by the Customer after
the booking has been confirmed will incur a charge
of £40.00 in addition to any other payments that may
be due. The alteration will not be effective until
written confirmation is sent to the Customer by the
Owner.
5. Alterations/Cancellation by the Owner
Due to circumstances beyond the Owners control it
may be possible that the property becomes
unavailable.
In this case the Customer will be advised as soon as
possible. Alternative accommodation of a similar
standard will be offered if available, or a refund
of monies paid unless the alteration/cancellation
arises from reasons of ‘Force Majeure’.
6. Cancellations by the Customer
If the Customer wishes to cancel the booking
then this must be in writing and sent by registered
post. The cancellation is effective from the date
the letter is delivered to the Owner. Cancellation
charges payable by the Customer are as follows:-
Notice Period Cancellation Charge
More than 60 days Deposit only
60 - 45 days 40%
44 - 30 days 60%
29-15 days 75%
14-0 days 100%
7. Complaints
If, for any reason the Customer wishes to make a
complaint during the rental period, then this should
be addressed to the Property Management Company
immediately. If the problem cannot be resolved, the
Customer must advise the Owner in writing within 15
days of the end of the rental period. If the
complaint has not been notified as detailed above,
then no responsibility can be accepted by the Owner
for any claims or complaints. |
8. Liabilities
The Owner and/or the Property Management Company
do not accept any responsibility or liability for
acts of omission of third parties, which may prevent
or disrupt a Customers booking. The booking contract
exists between the Owner and the Customer and is
limited to the rental of the Property and associated
facilities only. The information and descriptions
supplied are believed to be accurate and are offered
in good faith. It may be possible that certain
facilities or features may not be available on
occasions due to circumstances beyond the Owners
control for which the Owner and/or the Property
Management Company accepts no liability. In
addition, no liability can be accepted by the Owner
and/or Property Management Company for any injury,
loss or damage to the Customer, any member of the
Customers party or any visitor to the Property
arising out of or in connection with the use of the
Property or Facilities. The Customer must ensure
that all children are supervised at all times whilst
in and around the pool and adhere to the community
rules of the Apartment Community Organization.
9. Force Majeure
No liability can be accepted by the Owner where
the contract is affected by force majeure. In the
context of these terms and conditions, ‘force
majeure’ is any event that the Owner or the Property
Management Company could not, even with due care,
foresee or avoid. These events include but are not
limited to war, threat of war, riot, civil commotion
or strife, hostilities, industrial dispute, natural
disaster, fire, acts of god, terrorist activity,
nuclear disaster, adverse weather, government
action, technical problems with transportation or
other events outside the Owners or the Property
Management Company’s control. |
